Contact TikTokio
Something not working, or have an idea to make TikTokio better? Send us an email at [email protected]. We usually reply within two working days.
What to Include
| If you're writing about… | Please send |
|---|---|
| A video that won't download | The TikTok link and your device (iPhone, Android or PC) |
| An error message | The exact message or a screenshot |
| A feature idea | What you'd like the tool to do |
| Copyright | The details listed on our DMCA Policy page |
Before You Write
Many problems are quick to fix. Check the "Common Problems" section in our download guide first.
Please Note
We can't download private videos or get back deleted ones. We also can't help with TikTok account problems, since we're not part of TikTok. For those, use the help options inside the TikTok app.